Salesforce Integration with Interactive Intelligence

Salesforce CRM VoIP telephone integration made easy with leading unified communications software platform, Interactive Intelligence. Get inbound phone calls to automatically popup in Salesforce CRM.

The Salesforce integration from Interactive Intelligence adds robust interaction functionality within the Salesforce user interface to improve the customer service process, highlighted by intuitive desktop call control and presence management. Integration offerings include an ACD version for screen-popping in a contact centre, and a lower cost non-ACD version for business users.

Category:

Science & Technology

Tags:

• Salesforce
• Communications
• Telephony
• VoIP
• software
• technology
• management
• call
• centre
• business
• system