QUICK LEAD RESPONSE

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Category:

Education

Tags:

• QUICK
• RESPONSE
• 1

[blackhillsrealestate]

Wow....I expected more from Realtor.com then backing a lame video message as this. Perhaps the first two realtors 'called' where with clients.....very tacky & inconsiderate to answer your cell or office phone when you are in another appointment...in fact I've 'won' a listing b/c I didn't stop talking to a potential lister/seller to answer my cell. This message implies you should do that--LAME!

[RealtorMarketer]

We agree there are situations where it is rude to take a cell phone call. Not every call can be answered in real time. We received permission from a broker and their agents to monitor inbound calls on their listings. We learned that only 30% of agents answer their calls in real-time and 70% of the consumers hang up when they get voice mail! But many inbound leads can be saved. If you have a team, consider forwarding calls to your partner or using an answering service. Kind regards.

[RealtorAlysha]

I also agree that the video was not the best in terms of production value and acting but I also realize that you only have a few minutes to make a valid point. However, it is true that it is impossible to ALWAYS answer a phone and often clients call at very odd times and not during work hours. Most productive agents are not sitting at a desk all day. I would also agree that I do not get enough leads from all my tools at Realtor.com.

[EosConcepts]

While I agree with the concept of this video I personally think it was poorly done. I would like to know the percentage of consumer first contact by phone versus first contact by email. It has been my experience that potential clients are more inclined to email a REALTOR from a link on the website than to pick up the phone and call them first. Maybe I'm wrong. I think it's great to have instant notification for that purpose so that when you get a lead you can call them back ASAP.

[mikejgold]

Realtor.com good message with regards to the need to be available to customers; however, more thought is needed. We (realtors) are not pop tarts and a value added agent will have a consultation before just setting the showings (let alone the safety aspect). In short I expect more from your company when setting expectations in an open channel like this.

[SteveHillSeattle]

I have never received one phone call from the Realtor.com website where I throw money at every month.