Basic connectivity troubleshooting [Windows] - World of Warcraft (WoW)

Blizzard Customer Support Videos
This video will show you how to troubleshoot connectivity issues

You can choose between several available subtitles options.

Video: Advanced Troubleshooting: http://www.youtube.com/watch?v=DaRnb141yIQ

Video: Help! I got lag!: http://www.youtube.com/watch?v=SUcLO9uen78

Useful links:

EU:
Connectivity issues: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=19459
Driver update information: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=43138
How to create DxDiag and MSInfo files: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=21293
How to create and send in DxDiag and MsInfo files (video): http://www.youtube.com/user/BlizzardTutorial?feature=mhee#p/u/0/uF1a6bD_kMU
Support articles: http://eu.blizzard.com/support/index.xml?locale=en_GB&gameId=11
Webform: http://battle.net/support/ticket/submit

US:
Connectivity issues: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=19823
Driver update information: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21137
How to create DxDiag and MSInfo files: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=29230
How to create and send in DxDiag and MsInfo files (video): http://www.youtube.com/user/BlizzardTutorial?feature=mhee#p/u/0/uF1a6bD_kMU
Support articles: http://us.blizzard.com/support/index.xml?locale=en_US&gameId=11
Webform: http://battle.net/support/ticket/submit

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Windows, Windows XP, Windows 7 and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
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World of Warcraft was Rated T For Teen by the ESRB.

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[Traktorkaffet]

Thanks to this guide my MS went down from 180 to 32

[klaussization]

I love the crab :p

[twelfthdoc]

@5swords3 WiFi is another way of saying wireless. If there is a cable linking your laptop directly to the router, the connection is wired; if there is no direct link via cable to the router, the connection is wireless.

[5swords3]

I'm not sure... I live in England and I have that router thing like you showed in the video. I go on my laptop upstairs and the router is downstairs by the front door, and I have quite high latency in-game. I'm not a computer geek or something, but is my internet wifi? and could the distance between my computer and router be the problem?

[iUnitedpk]

Can you guys make a video of "Safe" addons?

[iUnitedpk]

Lol DBM