Learn how to deal with abusive customers with expert retail sales management advice in this free online customer service video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC
Personally I run two companies, and I never have customer complaints. We run our company based on 3 principles. Integrity, Quality, and service. Its better to error on the side of the customer then for ourselves.
I would love for you to review my tape in dealing with embarq and give me your take on it. Keep in mind that I own 2 businesses and also a residence that all have the same telephone provider. Thank you.
Crutchcor 3 years ago