Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

Abusive Customers: Customer Service Training : Dealing With Abusive Customers

Loading...

Sign in or sign up now!
1,765
Loading...
Alert icon
Sign in or sign up now!
Alert icon
There is no Interactive Transcript.

Uploaded by on Feb 22, 2008

Learn how to deal with abusive customers with expert retail sales management advice in this free online customer service video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Category:

Howto & Style

Tags:

License:

Standard YouTube License

  • likes, 1 dislikes

Link to this comment:

Share to:
see all

All Comments (1)

Sign In or Sign Up now to post a comment!
  • Personally I run two companies, and I never have customer complaints. We run our company based on 3 principles. Integrity, Quality, and service. Its better to error on the side of the customer then for ourselves.

    I would love for you to review my tape in dealing with embarq and give me your take on it. Keep in mind that I own 2 businesses and also a residence that all have the same telephone provider. Thank you.

Loading...

0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more