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Building a Strong Foundation for Business Process Outsourcing in HR

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Uploaded by on Jun 2, 2009

http://www.sap.com/sapphirevideos - To improve HR effectiveness and reduce costs while supporting its more than 22,000 employees, Fifth Third Bank partnered with Convergys to implement a strong business process outsourcing (BPO) model for HR. In this session, hear about the achievements, lessons learned, and how the model has positioned the bank for the next phase of its strategic talent management journey.

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