To get a complete picture of the consumer-brand relationship, we need to explore the relationship from beginning to end - from the initial spark and the honeymoon period through "The Social Break-Up."
Be sure to download the FREE The Social Break-Up - http://www.exacttarget.com/sff/download.html for more insights and advice.
This is part of the Subscribers, Fans, and Followers research from ExactTarget.
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