UCCXD Video Description

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Uploaded by on Dec 18, 2009

This course, Deploying Unified Contact Center Express (UCCXD) v2.0, provides the you with hands-on experience and knowledge of tasks typically performed during Contact Center deployment. This includes the deployment of Unified Contact Center Express and Unified IP IVR (Unified CCX and Unified IP IVR) as contact center solutions. Tasks include planning, installation, configuration tasks, troubleshooting and creating Cisco scripts.

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Science & Technology

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