By googling customer details such as user name, email, etc., you can see their reputation at trading websites.
You might even find something REALLY important which needs their attention. This guy had a hacked email account and didn't know it. Due to potential password sharing (using the same password) between different accounts, that could compromise game accounts as well, or even banking accounts (e.g. PayPal).
Other services don't google their customers when their customers have problems or need help. We do. This allows us to sometimes find a serious problem and provide help in a time when most other services wouldn't be so helpful or alert.
Link to this comment:
All Comments (0)