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Fonality Advanced CRM Integration Solution

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Uploaded by on Aug 13, 2009

Corey Brundage, VP of Product and Marketing, demos Fonality Advanced CRM Integration solution. Fonality combines phone system, call center, and CRM capabilities to provide a complete view of contact center operations. With Salesforce CRM and Fonality, companies can increase close rates, revenue and profits, while providing much better customer service and dramatically reducing sales and support costs.

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