Clients. They're All The Same?

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Uploaded by on Oct 19, 2010

Deloitte video encourages professionals to think about customizing the client experience to meet the needs of each individual.

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  • So painfully accurate.

    Nice writing and excellent acting on this one!

  • Well done! Smart, funny, and on point. 

  • Outstanding! Now, how do you train 20,000 people to respond to each of these differences in a way that leaves the customer with an outstanding experience.

  • Oh so true. 

  • Fabulous work!

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