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社内SNSでFacebook導入の成功事例/ナレッジ・デザイン 信田哲彦社長

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Uploaded by on Aug 31, 2011

販売ではなく、社内SNSとしてFacebook導入。
情報共有による意思決定の高速化と機会損失の減少。クレーム共有による、顧客満足度の向上。社内の人間関係の円滑化など、大きな成果。

岐阜・愛知の大型書店カルコスと、文房具のKDMを率いる、株式会社ナレッジ・デザイン 信田哲彦社長に、社内SNSの成功の秘訣をお聞きしました。
http://www.culcos.com/

解説記事
http://hmn.livedoor.biz/archives/51755406.html

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