CSU: ITIL v3 Workaround

This video introduces the concept of a workaround as explained in the ITIL v3 volume Service Operation.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Category:

Education

Tags:

• CSU
• ITIL
• V3
• Workaround
• Charles
• Sturt
• University
• IT
• Masters
• Marco
• Cattaneo

[FLMelodies]

Gotta learn these things for exam tomorrow....im going to FAIL!

[IsleBeeBach]

@FLMelodies Neah - you'll be fine :) The exam isn't that difficult, and in doubt always go for the longest answer!

[FLMelodies]

@IsleBeeBach Haha, I'll remember that one xD