More at http://www.MelAclaro.com. This is Part 2 in a 3-part series of our panel discussion at the November 6, 2010 ProductCamp SoCal conference about Social Strategies for Large and Personal Brands.
Highlights from this segment:
o There are differences between large and personal brands: larger brands have more infrastructure and resources, smaller (personal) brands have to be a lot smarter and resourceful.
o The role of consistency and "conversation" in brand persona -- whether large brand or smaller (personal) brand.
o The importance that brands assign resources to monitoring and listening to the social stream. An attendee shares an example of this with IBM.
o The importance of organizations empower employees to communicate with customers in the social stream. (Reference, too, to the book Cluetrain Manifesto, by Rick Levine, et al.)
o Further discussion about whether or not social media is indeed still a "paradigm shift" or whether it's now a "new normal" with implicit changes being more a manifestation of *change* as opposed to unique effects of social media.
o Education and training's role in building an effective social media strategy.
o Is the popularity of social media a Gen-Y-driven phenomenon or is social media's adoption a result of the "older" generation's championing it?
@bundawartini Thank you! I appreciate you taking time to watch and comment. :)
MelAclaro 1 month ago
Your Video Is Very Useful Sharing ProductCamp SoCal conference about Social Strategies for Large and Personal Brands.
bundawartini 1 month ago