Attorney General vs. Purrfect Auto 0-2

Case: Purrfect Auto.

A State investigation finds repeated examples of the chain charging for parts not installed and repairs not performed.

"I feel very violated and I hope and pray something's done about this soon--if not for my sake then for everybody else's--'cause they're gonna continue to do this," said Indrea Dixon, a Purrfect Auto customer in August, 2007.

Status: stalled three years after a State lawsuit is filed.

"I expect them to do the right thing. Bring these people to trial," Byers demands.

With consumers demanding accountability, we took their concerns to Attorney General Catherine Cortez Masto.

"They feel like there is nobody really working for them and working to protect them," Contact 13 Chief Investigator Darcy Spears told Masto.

"I do understand that concern. There's no doubt about it. I have those concerns as well," Masto said.

But she says that's only because the governor eliminated our State Consumer Affairs Division.

Not because her office is failing to act.

But she admits budget constraints keep them from moving forward quickly.

"We're gonna do everything we can to protect consumers but it's gonna take us time to get there. It's gonna take us time to work those cases."

Category:

News & Politics

Tags:

• purrfect
• auto
• service
• complaints
• scam
• ripoff
• las
• vegas
• henderson
• investigation
• attorney
• general
• nevada

[Atticchat1]

Very similair story. Type in Gene's Auto Frame in youtube search or just view on my channel. Our Lee County Sheriff's Office has used this shop in my story for 20+ years.

[carlt911]

The Attorney Generals office in Illinois is headed by Lisa Madigan, If you have a consumer compliant against a Establishment or Business, ETC, you to contact Lisa Madigan's office believe me you will get some action and satisfaction, this really works i had the satisfaction of using these tools on #3 different occasion in one case i got back all of my money and the other case i got back only half, and the other case is still pending. But it dose n't happen over night.

[suprmnhb]

I was a victim of Purrfect Auto. They were replacing my engine and ended up screwing me over and pretty much messed up my car pretty bad! I spent close to $4000.00 and my car still runs like crap! I can't even pass the smog test!

[adam1885282]

You cut the video a bit short! I wanted to see what the last guy said.