IIR Interview - Alex Twigg on UBank's online banking initiatives

Joining me today is Alex Twigg, General Manager, UBank, who will be speaking at IIR's Retail Financial, Services Forum 2011 taking place on 27--28 September 2011 in Sydney.

1 -- How is the internet changing consumer behaviours, including 24/7?
2 -- Is banking turning into an internet driven operation, how willing have your customers been in embracing online banking?
3 - What is UBank doing to maintain personal service, without face-to-face interaction?
4 - How is UBank pioneering; online applications/customer verification, innovative call centre approach, social media and such like?
5 -- You're speaking at IIR's Retail Financial, Services Forum 2011 taking place on 27--28 September 2011 in Sydney, what will you be addressing in your presentation?

Website: http://www.retailfinanicalservices.com.au
Contact: +61 2 9080 4090
Twitter: http://www.twitter.com/iirfinance
Linkedin: http://www.retailfinanicalservices.com.au/linkedin

Category:

News & Politics

Tags:

• retail financial services
• banking
• iir conferenes
• finance
• UBank