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Uploaded on Sep 16, 2011
Smarter Commerce enables customers and partners engagement so they can shop, exchange information, and collaborate across all touch points, spanning human, digital, social, and mobile modes of access that are optimized according to their preferences. IBM's integrated portfolio of solutions includes Consulting & Services, Software, Advanced Analytics & Infrastructure for the following core business processes: Channel Transformation, B2B and B2C Cross-channel Commerce, Distributed Order Orchestration, Fulfillment, Logistics, Supply Chain Optimization, Mobile Commerce, Retail Store, Multi-channel and Contact Center Outsourcing. http://www.ibm.com/smarterplanet/us/e...