Social media and community have changed the landscape of communications. Corporate communication personnel now need a new set of competencies. Businesses need an understanding of these changes and adopting these changes are essential for each person responsible for corporate communication. A better understanding will help you leverage the strengths of community and social media. Read more at http://blogs.communitiesrus.in/communityconnect/2011/07/02/how-community-and-...
You might also want to view the video on Social Media and Business Intelligence -http://www.youtube.com/watch?v=BWd69HnpK3w
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