Alienware m18x Screen blackout all of a sudden.. No display...

Alienware m18x Screen blackout all of a sudden.. No display...

Alienware m18x

Intel® Core™ i7 2960XM

Dual 2GB GDDR5 AMD Radeon™ HD 6990M - AMD CrossFireX™

18.4-inch WideFHD 1920 x 1080 WLED

16GB Dual Channel DDR3 at 1333MHz

RAID 0 256GB Solid State Drive & 2ND 512GB Solid State Drive

The problem:

Laptop wont boot up

The symptoms:

Upon switching on the laptop, the power LED at the top of the keyboard glows & is permanently ON.
The HDD LED glows for about 10 secs and is then off.
No display seen on the LCD
The fan rotates for a couple of secs after switching ON and switches off as well.
No other eminent sound of the laptop running.

What I have tried:

1. Connected a secondary monitor and switched the display onto it. Still no display.
2. Removed the HDD and booted. Same symptom exists.
3. Removed memory module, cleaned it, re-inserted into the other slot. Nothing positive.
4. Swapped a different memory module. Nothing changed still.
5. Removed all the memory modules just to test whether the motherboard would sense a nil RAM inserted condition. Yes, it did and beeps were sounded for the same.
6. Tried booting with a bootable windows disc. The sound of the CD-ROM drive spinning was heard but then no booting / display would occur.
7. Pressing F2 to enter into BIOS setup would also not work.(F8 & F11)
8. Tried a hard reset too.
9. Made sure the fan is clean.
10. Tried with the battery and AC power and its all the same with either of the power source.

Category:

Gaming

Tags:

• Alienware
• m18x
• Screen
• blackout
• all
• of
• sudden..
• No
• display...
• CALL
• OF
• DUTY
• MW2
• W3Display
• Device
• GNU Screen
• Electronic Visual Display
• Britney
• Computer
• Note
• You
• Laptop
• You (Lloyd Song)
• Windows
• Gameplay
• Maker
• Need
• Light
• Ati
• Call Of Duty
• Call Of Duty: Modern Warfare 2
• Modern
• Nvidia
• Core
• Desktop
• Drive
• Call Duty
• Desktop Computer
• Cod
• Cod4
• Montage
• Amd
• Call Of Duty 4: Modern Warfare
• Asus
• Cod5
• Ram
• Xbox
• Notebook
• Duty Modern
• Graphics
• World
• Scope
• Geforce
• Quad
• Ps3
• Duo
• Monitor

[big6boss9]

grafics card problem... i think so.

[jkumarbj]

@big6boss9 replaced graphics card 2 time by alienware support

[viper2131]

Is it a year old? I suggest calling alienware, they might send you a technician to your house and fix it for free.

[jkumarbj]

@viper2131 yes i did talk to alienware support they sending new Mother Bord see if fix the problem...

[MsPcengineer]

that's a disgrace you shouldn't be having troubles with such a expensive laptop, and believe me it will have more problems in the Future why advice Sell it before the problem arises more

[ASDfasdfasdfful]

Could also be the CPU. My last desktop had the similar problem and it turned out that the CPU was bad.

[Robearwgl]

push the power button

[DanXbix]

maybe try "fn & f8" HDMI IN. I read somewhere someone had a similar problem

[big6boss9]

@jkumarbj ok. MB problem...

[big6boss9]

Swap the grafics cards or try just one