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Taylor Guitars Responds to "United Breaks Guitars"

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Uploaded on Jul 10, 2009

Bob Taylor lends his support to Dave Carroll and guitar players everywhere.

Taylor has had an artist relationship with Dave for several years now. In 2006, our owners magazine, Wood&Steel, reviewed Daves CD, Sunday Morning. As weve had an ongoing relationship, we have made the offer to replace and/or further repair his damaged 710ce.


As a Taylor artist, weve offered Dave our support, a choice of a new guitar and to re-repair the damaged 710ce. Dave and his bandmate Julian made the trip to the Taylor factory in July and have met many of our staff. Well also be running a story on Daves experiences in the fall issue of Wood&Steel.

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Top Comments

  • wideglide twozero

    now thats a company that backs there product .... good job taylor

    · 97

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  • tryithere

    In other words, don't fret about it and you'll win by a neck.

    · 79

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All Comments (583)

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  • skipdow3

    Just keep in mind Jason that those are union folks.

    They probably didn't get their promotion by their ability or work ethic. The union will take care of them , but the cello owner is SOL.

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    in reply to Jason Nicholas (Show the comment)
  • Robert Morales

    Goes to show never travel with your guitar on a passenger plane. Pack it, insure it and ship it to your destination. Asking a passenger airline to carefully transport your property is like asking a baker to fix your car—thats not their primary business. Go with a company (FedEx, UPS, etc. . .) whose specializes in moving property NOT people. :-)

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  • yokehuatgoh

    Now THAT is a guitar company

    · 2

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  • Daniel Yepes

    Taylorrr # 1 nowww we r talkinggg this is a real company!

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  • ferox965

    (shivers)

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    in reply to Jason Nicholas (Show the comment)
  • oddfellowfloyd

    And not only Taylors...other guitars too... What an awesome company... I play a couple beloved Ibanez 7-strings and a Raines classical 7-string, and if the airlines ever mauled my instruments, I would definitely look this gentleman up ASAP and seek his help!

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    in reply to wideglide twozero (Show the comment)
  • barrysfriens

    That's it! My next stringbox will be a Taylor!

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  • stealyourhat

    i searched up this video because im reading a case study about u guys right now in "real time marketing and pr" by david meerman scott :)

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  • Jason Nicholas

    I've seen handlers THROW a quarter-million dollar cello into the cargo hold.

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