Ed Demos Objectives

Seasoned professional with more than 15years of combined experience in Human Capital Management, Kronos Time, Attendance and Scheduling, ScheduleSoft, CRM, software, leadership, customer service and sales training for many fortune 500 companies.

Experienced technical and end-user trainer using blended learning while incorporating adult leaning techniques with day in the life scenarios.

Ten years of experience in documentation and development including instructional aids, QRGs, training guides, self guided online tutorials (snippets), and process documentation.

Eight years of experience in project management including conduction onsite client implementations, training rollouts, and new process development.

Performed proprietary software and new business process enterprise deployments while liaising with SMEs, business analysis, developers, instructional designers and trainers.

Conducted proprietary software training classes in the following industries: Telecommunication, Insurance, Financial Services, Healthcare, Pharmaceutical, and Manufacturing.
Possess excellent presentation, interpersonal, analytical, and organizational skills.

Self-starter, entrepreneurial-minded committed individual with a "can do" attitude who can motivate and teach

Category:

Education

Tags:

• Trainer