How to: Submit an RMA to EVGA

A how to on submitting your RMA!

Category:

Science & Technology

Tags:

• evga
• rma

[PCTechTalks]

was that a cooler master v10 on a fucking gtx 460?! 0.o

[WestCoastMods]

I am so disappointed with EVGA, a client of mine purchased a 4way SLI Classified and when it arrived the board itself was warped and the NB heatsink was bent. The client made arrangements to have the board RMA'd and when the replacement came it was in the same condition as the first one.

EVGA needs to look at there own packaging standards and be a little bit more diligent in their QC department. This has not only cause headaches for the both of us, but it has me disappointed with EVGA.

[vanwayne8]

The guy in 0:27 is just contacting with his own company.

[Ouwen8]

what is that song in the beginning????

[Snafer1]

I just got a GTX 590 and guess what .. the fan hit the plastic chassis, which makes a loud sound and presses against the axis of rotation of the fan, which interferes with the fan's functionality and life span...

I paid $750 for this and now im gonna need to RMA and pay more money... this is just frustrating.

U should work to make RMA unnecessary instead of making it "easier"

[ilovealexjones1]

well done thanks this help hopefully the rma will be just as good

[dodoslovensko]

so who pays the shipping ,,to & from????

[WestCoastMods]

@Willanhanyard Yeah, most are like that....but I have seen some ppl's that were not leaning...one comes to mind was Trubsitar's...anyway they took care of it and it came in exactly 90 deg to the board. So you can believe what you want, but even after talking to their QC manager, they are not suppose to be leaning like that...also take a look at the picture on the box, it is not leaning there either.

[Willanhanyard]

@WestCoastMods

Thats because every 4-way classy comes like that. Look at pictures of other people's. Mine was the same way.

[PCTechTalks]

@MrRydusx yeh. i was just exaggerating XD

[MrRydusx]

@PCTechTalks they were using that as an example for an after market cooling solution

[xavier0307]

I attached a video response to this video. But the simple fact is they RMA'd me twice on an 8800gt. They then told me I was getting an upgraded card. So they sent me a 9800gt which is the exact same card. It's clocked slower and has 1gb memory. And under performs my 8800gt. So very obviously not an upgrade. I have not contacted them agian after the 3rd card. They are obviously not going to fix it. And have lied to me. My business goes elsewhere.