PetSafe "Big Cat" Cat Door Installation and Training - www.petsafe.net
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Uploader Comments (petsafebrand)
All Comments (6)
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DON'T BUY THIS. The negative reviews are accurate. The "written" instructions are incomplete and incorrect. The quality of the finished product is LOW. Look for another alternative...BEFORE YOU CUT A HOLE IN YOUR DOOR!
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This needs to come with more detailed instructions. I was able to get it into my door, but the plastic piece for the interior was cracking. Luckily this was a basement door that not everyone will see. I am going to look around for another brand for my main floor door.
Petsafe, you should consider spending the extra time and making clear instructions. Also, I still don't know what all the extra screws are for.
Can anyone clear that up?
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I will save you the time...DONT BUY THIS ITEM...the video helps, however, we can not get the door to swing open and shut without getting stuck...wish I would have checked the reviews before buying!
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Thank goodness this is here. The illustrated instructions are completely useless.
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Chubby kitties!
2:25
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Christy: I am sorry to hear you had a bad experience with our door. We would love the opportunity to make it right. Please give us a call at 1.800.732.2677.
petsafebrand 8 months ago