Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

Apple iMac 27 Inch Dust Removal Attempt - EPIC FAIL

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
448 views
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Nov 16, 2011

UPDATE 12/11/11 THIS ISSUE HAS NOW BEEN RESOLVED BY APPLE. I COMMEND THEM FOR STANDING BEHIND THEIR PRODUCTS AND RESOLVING MY ISSUE FOR ME. I WILL REMAIN A MEMBER OF THE APPLE PRODUCT FAMILY!
I did my due diligence and then thoroughly attempted to resolve the issue. Unfortunately, the dust spots are still there. They are present somewhere within the iMac 27 inch unit that I cannot reach. They are becoming larger every day and this is a constant reminder that Apple's quality control is not up-to-par (at least with this unit). I have not encountered any issues with any of the other Apple products that I own or have owned in the past. This is really frustrating and I challenge Apple to make what is wrong right. I welcome you to message me and I will be more than happy to contact you regarding free replacement of this defective unit. Thank you! I'm not bashing Apple. I love Apple products but this has greatly disappointed me.

  • likes, 2 dislikes

Link to this comment:

Share to:

Uploader Comments (IrixGuy)

  • I cant believe you had the courage to do this... Personally I would have taken it to the apple store genius bar... Did you think of doing that?

  • @Spartain117A Yup genius bar 100 miles away by car is where it was fixed. I of course called Apple Care several times and then the store before escalating. As of today, my new display is still 100% flawless!

  • UPDATE 12/11/11 THIS ISSUE HAS NOW BEEN RESOLVED BY APPLE. I COMMEND THEM FOR STANDING BEHIND THEIR PRODUCTS AND RESOLVING MY ISSUE FOR ME. I WILL REMAIN A MEMBER OF THE APPLE PRODUCT FAMILY!

  • @IrixGuy How was it resolved? Did they replace your screen? If yes, how much time do you have the new screen? Did you notice any dust again?

  • @SoulstormGR They replaced the screen. The new screen has been installed since December and I have noticed no issues. As of today, it still looks as good as new. I'm hoping that the new display that they installed will not be plagued by the same issue a few months down the road. So far, so good!

  • UPDATE 12/11/11 THIS ISSUE HAS NOW BEEN RESOLVED BY APPLE. I COMMEND THEM FOR STANDING BEHIND THEIR PRODUCTS AND RESOLVING MY ISSUE FOR ME. I WILL REMAIN A MEMBER OF THE APPLE PRODUCT FAMILY!

see all

All Comments (12)

Sign In or Sign Up now to post a comment!
  • I've contacted the Better Business Bureau and have encouraged them to assist with pushing Apple Computer to issue a product recall for the Apple Computer iMac 27-inch, Late 2009 model display.

  • the spots are growing so large now i might just resort tonusing the external display only. This is so disappointing that Apple doesn't address his. I hate Windoze but it makes one thing twice before buying another Apple computer.

  • @IrixGuy I was able to remove the suction cup ring by spitting on the glass and rubbing repeatedly...silly auto-correct LOL

Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more