comm100.com customer chat solution

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Uploaded by on Nov 3, 2011

Unless you need a chat solution, this video is boring. Move on.

Work video. Initial review, and analysis of comm100.com
chat solution.

See icons and text clearly, view in HD.

My take: Worth recommending. (That's why you're viewing this video.)

Through the comments which I provide, you can learn how a webmaster thinks and sees things from a perspective of maximum usability.

E.g. I point out that the user's GUI is poorly positioned, thus certain chat features are unlikely to be used.

E.g. When a user clicks a window by clicking on the [x], they can't request a transcript of the chat. That is a failure to predict standard user behavior and process flow.

I believe this is a good solution, so I am going to tell my team to proceed with deployment. I might add some more videos later as I review other functions and benefits.

Category:

Howto & Style

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License:

Standard YouTube License

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All Comments (4)

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  • indeed, all your videos are interesting.

    i have been a subscriber since you were an RPG reseller.

  • @domhamai

    same here, i often find it interesting to learn about things that don't concern me.

  • @domhamai Ah, thanks!

  • I dont need a chat solution, and I think all your vids are interesting.... I think I'll stay :)

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