Davina our female tortie tag isn't detected. Don't know if her tag has stopped working, was never fitted, or moved where it cant be read. Our ginger tom cat id chip is read no problem and lets him in every time. A visit to the vets is in order for Davina to see if and where her tag is.
Hi there, sorry to hear your SureFlap isn't reading Davina's tag! If your trip to the vet reveals her microchip is fine, please could you contact our after sales team and a SureFlap represenative would be happy to find a solution for you! Please call 01954 211664 or email enquiries@sureflap.co.uk.
SureFlap 8 months ago