The wrong number

The Wrong Number - how communication errors occur

This is one scene in a complete program the team at Learnscaper developed for English as a Foreign Language. The two actors in this scene are Jay Benedict and Anne Lynch.

Many things contribute to communication problems. Here's a case where several things happen in parallel. See how many sources or causes of miscommunication you can find. It's a telephone conversation between an American businessman and a British receptionist in London.

Category:

Education

Tags:

• language
• English
• mistakes
• communication
• miscommunication
• intercultural communication
• e-learning resource
• telephone