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Living Collection in MIllbrae, CA

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Published on Jul 22, 2012

On July 22, 2012 I was phoned by the Asian lady in the video and told that in order for me to receive the replacement parts for my bed I would have to come in with the defective parts and only then will the new parts be released and given to me. So I plan a trip today July 22, 2012 to return the half the defective parts. I arrive to living collections about 4pm. I enter and take the broken pieces straight to the counter, the Asian lady comes over and say's that ok great I'll contact the manufacture and more less I'll be able to release the new parts to you. I asked why can't she have them delivered after all I paid for white glove set up and delivery, She said yes that i can have it delivered but will need to pay for the delivering service once again. I declined and said that Saturday July 28, 2012 I will be back to pick up the new parts. As I was walking out a fellow customer/shopper approached me and asked what was those pieces from I informed the customer that it was from an overpriced bed that I had bought and told them it would be best to shop around, before they finalized there purchase. At that point the Asian lady runs up to and say's that I will not be receiving any replacement parts for what I just did, that is the shadiest thing I ever experienced in my life. I ask her to return the broken piece back to me only to be told by her she is calling the police and wants my off their property. I get off their property and the police arrive. I get frisked by the police for no reason, and I was informed they wish for me not to return. Go to www.YELP.com and read the reviews to come up to date with my problems i have been having with this company.

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