Lisa Ford - Time for a Mental Makeover

http://www.speakersoffice.com/lisa_ford.asp Lisa Ford, the creator of "How to Give Exceptional Customer Service," the #1 selling business video series in the U.S. for over 3 years, is best known for her work in the areas of customer service. Her other training videos and audio programs include "Developing a Customer Retention Program" and "Building a Customer Driven Organization: The Manager's Role and Personal Power." Her most recent book is Exceptional Customer Service -- Going Beyond Good Service to Exceed the Customer's Expectations. For more information visit: http://www.speakersoffice.com/lisa_ford.asp

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• Lisa Ford
• customer service speaker
• customer service
• business speaker