Total Quality Management - Deming Way (Part 1/2)

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Uploaded by on Nov 4, 2010

This lecture, from Dr. Kenneth Ragsdell's Engineering Management 375 course for the Missouri S&T campus, discusses the Deming Way.

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Education

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Uploader Comments (MissouriSandTCourses)

  • This is really good, very informative and useful.

  • @ITGTheGroup We're glad you agree. Dr. Ragsdell's classes are some of the most cross-educational (made up a word) that we produce. No matter what you're background, you can get a lot of good from his wealth of knowledge and experience. He has some great stories from the field, and we've even found ourselves quoting and referencing his courses during our own departmental staff meetings. We truly appreciate getting to sit in on his classes while we produce them.

  • Wow! This is very enlightening material. Thank you for sharing!

  • @TheDillard34 We're glad you found the content enlightening. Dr. Ragsdell's courses are some of our favorites. Perhaps we can get one or more of his courses posted soon. Fingers crossed. :)

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  • @therash09 when you get into the business world you will, sooner or later, find out why you had to learn TQM. I too resisted learning TQM while a member of the US Marine Corps, but I kept an open mind, learned about it, eventually implemented these concepts and immediately saw the fruits of those labors, As a civilian now, managing an 6 million dollar operation, I still rely on the "Deming Way". Good luck to you in your future!

  • Science rocks, but these stupid management 'theories' suck big time. Why the hell was this science educated Deming made to put forward those crappy 14 points outta his ass? They have made life hell for us at college. Studying TQM is a waste of time.

  • very knowledgeable but very crass about history.. unnecessary details

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