Do You Know Your Consumer Rights?

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Uploaded by on Dec 14, 2011

Have you ever:
* bought something that broke straight away?
* had something that broke just out of warranty?
* been pressured into buying something you didn't want?
* had problems with lenders or book up?

You have rights that protect you, whether you shop in a store, online, or a salesman comes to your door. So the next time something goes wrong with a product or service you've bought, make sure you speak up.

This film shows the troubles consumers can face with faulty products, warranties and unsolicited consumer agreements made from door-to-door sales. It highlights the rights that exist for consumers under the Australian Consumer Law (ACL) and how we can help.

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Education

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Standard YouTube License

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