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British Airways awful customer service at

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Uploaded by on Apr 20, 2009

My experience of the lack of customer service by British Airways at their dedicated Heahrow Terminal 5.,

  • likes, 7 dislikes

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Uploader Comments (europealacarte)

  • BA sucks. They returned my luggage 5 days later with half of the content stolen !! They are responsible and will have to pay for it !!

  • @peypettethai We had problems when our luggage from San Francisco didn't make our connecting flight from Heathrow to Edinburgh. However our luggage with all contents, was brought to our home by taxi the next day

  • Did you make your flight to Venice?

  • @awlcvl I had to go by bus to Gatwick and wait about 8 hours for a flight to Venice from there.

  • ba is renownd for its service you cant base them just because of one bad day

  • @roryj123ok Yes you are right but it was such a bad experience for me that I will always try to avoid flying through Heathrow with BA again.

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  • twat - say no more

  • british airways......say no more

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