TurboTaxBug 2009. Please be careful when working on your Earned Income Credit. I have made some mistakes. I still dont understand how it works and how it happened. I spent $99.95 for the product and lost 14+ hours trying to resolve issues with this software.
I called support a second time and was eventually told they did not know why it wouldnt work. This kind of defeats the whole purpose of using Turbo Tax. So far, Intuit has managed to charge me 10 times for a total of $199.60 but cant e-file my state return. I am waiting to see if their process for refunding my money works as well as their process for taking my money.
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