On power on, the disk gives mild beeping sound. The platter does not spin. It is not stuck head, because even though I move the head the platter does not seem to spin
Thanks jjagerson! Mine did this exact thing after 4 months of mild use. I really didn't want to send it off fully loaded with my info. I opened it up, hooked it up to my usb enclosure and turned it on. I just had to spin the disk a little bit (my spindle turned pretty easily, no tools required). It cranked right up. Be sure to turn it off and reattach the cover right away! The cover provides a lot of structural support for a 7200RPM spinning disk. It is backing up now with no noise. THANKS!!!
Happened to me today but fixed it. I still don't know what was really causing the problem but the noise from the disk was exactly like this video. I peeled off the cover (bad idea), plugged in the hard drive (bad idea) and then spun the platters with the axle in the middle by hand (very bad idea). However, it unstuck the motor and I was able to clone the HDD with no issues. Third SG HDD to brick this year (other 2 were BSY) no SG more for me, thanks. Do these steps at your own risk.
3) It took quite a bit of force to get mine loose 4) I had to work the platters for a good 20 min to get them loose enough again that the motor could spin the platters by itself.
I'd recommend trying the "firsbee" technique first, but this got the job done for very stuck platters. But be warned, my heads are going crazy now (clicking, beeping, going back and forth), so I"m not sure if that's a related issue or not....
I had the same problem. The noise is the motor trying to work but the platters are seized. I fixed it by taking some channel lock pliers and grabbing the large round center spindle in the middle of the platters and breaking it loose. A few things to remember: 1) watch your platters! Don't even touch them with the channel locks! 2) make sure to squeeze the handles pretty hard. Yes, it will booger the spindle a bit but that's how it'll grip better
Got exact the same with a hard drive I got here from someone...
pilootje1991 1 week ago
I GOT THE SAME THING!!
CemilVlogs 1 month ago
Could you tell me how to open it? Mine is doing the exact same sound and I'm willing to try to fix it.
Friendroid 1 month ago
Thanks jjagerson! Mine did this exact thing after 4 months of mild use. I really didn't want to send it off fully loaded with my info. I opened it up, hooked it up to my usb enclosure and turned it on. I just had to spin the disk a little bit (my spindle turned pretty easily, no tools required). It cranked right up. Be sure to turn it off and reattach the cover right away! The cover provides a lot of structural support for a 7200RPM spinning disk. It is backing up now with no noise. THANKS!!!
JHawkin8tor 2 months ago
mine did this like a week after i bought it. I'd rather not have to get a new one... HOW TO FIXXXX =////
jroshau 7 months ago
Happened to me tonight. :( New WD 1TB and Windows 7 for this guy. :)
CaseyTheDrummerBoy 7 months ago
Happened to me today but fixed it. I still don't know what was really causing the problem but the noise from the disk was exactly like this video. I peeled off the cover (bad idea), plugged in the hard drive (bad idea) and then spun the platters with the axle in the middle by hand (very bad idea). However, it unstuck the motor and I was able to clone the HDD with no issues. Third SG HDD to brick this year (other 2 were BSY) no SG more for me, thanks. Do these steps at your own risk.
jjagerson 9 months ago
3) It took quite a bit of force to get mine loose 4) I had to work the platters for a good 20 min to get them loose enough again that the motor could spin the platters by itself.
I'd recommend trying the "firsbee" technique first, but this got the job done for very stuck platters. But be warned, my heads are going crazy now (clicking, beeping, going back and forth), so I"m not sure if that's a related issue or not....
bigtex144 1 year ago
I had the same problem. The noise is the motor trying to work but the platters are seized. I fixed it by taking some channel lock pliers and grabbing the large round center spindle in the middle of the platters and breaking it loose. A few things to remember: 1) watch your platters! Don't even touch them with the channel locks! 2) make sure to squeeze the handles pretty hard. Yes, it will booger the spindle a bit but that's how it'll grip better
bigtex144 1 year ago
did i see right? do they still use the airbrake-technology?
Messerschmitt262a2a 1 year ago