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Uploaded by LuxuryInstitute on Jan 17, 2012
Milton Pedraza, CEO of the Luxury Institute, discusses the importance of Customer Culture.
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Milton, I had a chance to watch this video and enjoyed it. Everything you discuss is dead on. Thank you.
lewisschiff 1 month ago
Excellent and highly valuable messages Milton - applicable to most of the customer-facing-intensive businesses no matter the product/service - as you clearly stated in your presentation.
mmatouk66 1 month ago
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Milton, I had a chance to watch this video and enjoyed it. Everything you discuss is dead on. Thank you.
lewisschiff 1 month ago
Excellent and highly valuable messages Milton - applicable to most of the customer-facing-intensive businesses no matter the product/service - as you clearly stated in your presentation.
mmatouk66 1 month ago