Milton Pedraza Speaks on Customer Culture

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Uploaded by on Jan 17, 2012

Milton Pedraza, CEO of the Luxury Institute, discusses the importance of Customer Culture.

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People & Blogs

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  • Milton, I had a chance to watch this video and enjoyed it. Everything you discuss is dead on. Thank you.

  • Excellent and highly valuable messages Milton - applicable to most of the customer-facing-intensive businesses no matter the product/service - as you clearly stated in your presentation.

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