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Educational | What are time frames for a chargeback? | US Bankcard Services, Inc. | Mandarin, 2011

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Uploaded by on Jan 5, 2012

Cardholders or card issuing banks need to initiate a chargeback within 12 months with VISA; and 18 months with MasterCard. Merchants need to respond to a chargeback inquiry within 28 days by providing proper documentation.

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