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PALS/PCT The Health Care Commission

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Uploaded by on Aug 19, 2008

NHS bogus complaints system
The Manager of the Practice.
Your PALS at the PCT.
http://www.harlowpct.nhs.uk/
Then The Health Care Commission.
http://2007ratings.healthcarecommission.org.uk/patientsandthepublic.cfm

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  • If you want to sue a doctor, you go straight to a solicitor because its legal.

    PALS, Complaints, Healthcare Commission and the Healthcare Ombudsman DO NOT deal with litigation.

    If you want to make a complaint, be adamant with the PALS service, and they (should) give you the address of whom to send your complaint.

    If you feel that a dentist hasn't given you the appropriate treatment, see another dentist and get a second opinion.

    Like I said, if you want to sue, get a lawyer, not complaints.

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