This is an edited version for youtube of the ADA complaint for Access Issues at Lollapalooza. This is copy of the same video used in the ADA complaint but edited to remove two minutes of pointless clips to fit the video on youtube. I have a slight concern that I could be targeted for using this video because it's used for commentary, (fair use)and be mistaken for copyright issues. I don't want the whistle to be blown over copyright to ignore the true ADA/access issues. I got tired of the response I got from the company after trying to work with them and decided to provide evidence of unreasonable accomidations for the Deaf. The "unreasonable accomidations" applies to being unable to see the interpreter due to distance, unprofessional conduct (interpreter takes a drink of wine while working), and the company's passive action toward accomidating the deaf patrons. What do you think? Do you think they did the right thing or did you think it should've been better?
What was the result of the complaint that was filed? Was any action taken or changes made for the following year?
I'm an interpreter doing research while working with a large venue such as this and this information would be very helpful.
Thank you!
thalmagean 11 months ago
Many venues simply don't care about the quality of the interpreting services. They do the very least they can to satisfy the ADA. If the Deaf people don't like it and stop buying tickets, that's a bonus to the venue, because then they no longer have to pay money for interpreters, whose fees are usually higher than the cost of a ticket.
keinark 2 years ago
It needs to be stated that the interpreter for these types of venues do not get to decide where they are set up in relation to the stage. The venue decides that, not the interpreters. The lighting is also provided by the venue, not the interpreters. Often, we are trying to make the best of a bad situation. While all interpreters should behave in a professional manner, the settings at these concerts are almost always dictated by the mgt staff, not the interpreters.
keinark 2 years ago
I think the interpreter should be projected onto a large screen where everyone can see so Deaf people that are too far away to see the terp on stage dont get screwed
schecter420 3 years ago
Great job illustrating the problems the deaf and hard of hearing patrons experience with the accessibility of interpreters.
So many times the interpreters were too far away or in the dark. I couldn't believe the shoddy work they did. It's very obvious they weren't thinking about the Deaf/Hoh's needs. The lack of professionalism among the interpreters were evident too.
mishkazena 4 years ago
Great job illustrating the problems the deaf and hard of hearing patrons experience with the accessibility of interpreters.
So many times the interpreters were too far away or in the dark. I couldn't believe the shoddy work they did. It's very obvious they weren't thinking about the Deaf/Hoh's needs. The lack of professionalism among the interpreters were evident too.
mishkazena 4 years ago
Wonderful video! Really highlights the problems with access for Lollapalooza and other concerts. All concerts especially Lollapalooza needs to have optimal accessibility within reasonable means. Often, accessibility requires teamwork and a decision-making process that is best when it involves members of the deaf, deafblind, hard of hearing, and disability communities.
artistikmystik 4 years ago
They should try putting up a tv screen with the interpreter on it with captions so more people would be able to get access (especially those ASL-impaired people) :-)
indungeon 4 years ago
Unbelievable. Great video, and I love the part in the end (9:12) where you wrote, "your eyes must be exhausted from watching the video..."
ChiaraLF 4 years ago