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Seminario Joseph Michelli

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Uploaded by on Jan 29, 2010

De la mano de Starbucks y The Ritz Carlton, Joseph nos presentó las claves para transformar y mejorar la experiencia del cliente. Aprendimos cómo hacer de nuestra experiencia de marca la nueva estrategia para capturar, enamorar y retener clientes.

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Travel & Events

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Standard YouTube License

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