Do Not Buy A Horizon Treadmill
Uploader Comments (thpjhr2)
All Comments (39)
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all the reviews say it's a good buy - only a few bad reviews. if you dont like them, what would you recommend? especially at a similar price point?
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ROFL. I got the T101 and it did the same exact thing, just adjust the belt moron. Biggest whiner.
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Mine CT5.3 made a lot of noise after lubricating the belt, However it was a question of adjusting the belt. They tell you to lubricate the belt before first use but this upsets the factory adjustments already made to the belt. Besides this I am happy with mine.
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I have a horizon n it stop working after 3 months
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This is why you buy from a locally owned retailer. We sell the same T101 at $599 but there are a couple differences between local and the online gamble. We deliver and set it up for free, do extended service for free and if this was the case with one of our units, we would be out the next day with a replacement. All that without ever having to worry about calling or being on hold with the manufacturer. Horizon does a GREAT job in our opinion but bad experiences do happen.
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I just called Horizon there is customer service and other stuff and there is real people to talk to. maybe they are just tiered of hearing your voice.
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I gotta say my experience with Horizon seems to be the polar opposite to most.I have a 8yr old TSC5 ,7yrs ago my kids broke the incline motor so I stopped using it.Started using treadmill again this year and blew lower board.Called Horz.Ft. they replaced incl.mtr.under warrany and sent out new board ($189).arrived 3 days later (in Canada)up running next day.Something must have changed in the last year,I've NEVER had service this awsome!Sorry about your bad experience,that really sucks.
Nohemanoib - Advertising for Horizon in the response section of a video titled "Do Not Buy a Horizon Treadmill"? I can think of no place stupider to do this. I am going to trust that you have never taken a marketing class in your life, and that you have a severe overbite.
thpjhr2 3 days ago
Actually, after 6 months they had to replace the motor... twice. Bit judgemental, don't you think? Taking treadmill reveiws a little too seriously? In tribute to you, I will try to decifer what HDGFX stands for:
Had Dangerous Gonorrhea From seX (alternate: Hey, Don't Get Frequently seX); Hit Da Ganja For weeX; High Doses of Generally Foul eXcrament
thpjhr2 3 weeks ago
Hey Wyatt- anonymity is a great thing... unless you leave your info on LinkedIn:
Wyatt Allan (Horizon Fitness Sales, Wyatt Allan Enterprises), Cottage Grove, WI.
Careful what you say, cause you left a telephone number as well.
thpjhr2 5 months ago 2
or maybe it's their busy season and they will get back to u ace. i have one and it was damaged when i opened it. not their fault, they can't control when someone drops it or whatever. and it took me a while to get through to them, but once i did i understood why. they woman said from dec to march is busy cause everyone is inside using new machines and have programing questions, need manuals, or lubricant etc. people today are so quick to judge companies and slam them.
myers102 1 year ago
@myers102
Let's see... took one week to buy the treadmill... four and a half to fix it.... I am understanding, but for hundreds of dollars, why should I be? If they have bad service, maybe they should correct it rather than forcing me to be understanding... ace
thpjhr2 1 year ago