SXSW Day Two: Zappos Keynote Part Four

Tony Hsieh of Zappos' Keynote at SXSW. Fun facts, the Zappos hiring process involves two interviews, one for skill set and one for culture fit. All new hires go through the exact same training that call center reps do -- it's a five week program.

Websites you should visit:

http://www.youtube.com/user/sbspalding - Our Channel
http://www.howtosplitanatom.com - Steve's Blog
http://www.culturahq.com - The idea factory
http://www.crossinggaps.com - They tell good stories

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• Tony Hsieh
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