My mspaint interpretation of an actual complain emailed to Petco from a vietnamese man.
Full letter:
My email to the customer support
HI, I just got back from this pet co store today(North Syracuse) and I was shock that the MANAGER(lady) refuse to sell us the fish we wanted to buy. Let me explain my story fully. My brother and I came there to buy fish, there was no employee at the fish ailes that was working at the time(8:30) so the store manager came and assist us. Before ,we waited for 10 minute since there was one gentlemen customer before us that was buying a Salt Water Fish. We wanted to buy 3 angel fish and she say that the fish are sensitive and people have returning them back lately because alot of them die. First she wanted to sell us only one, to see who it will goes. She left the area and went to the front as we were deciding if we wantone angel fish or not. My brother came to conclusion not to buy one angel fish but 3 guppy fish. She return and refuse to sell us 3 guppy since we didnt bring the water to get testes at pet co. We have a big argument because this seem really unprofessional and we were feel violated. The person infront of us didnt bring test water why do we require to do that? My Brother and I have been a pet co over 5 years and We have never seen anything like this. She said the only fish she can sell to us is gold fish and that even more violated. Please check with the employee please as I don't what the pet co policy is.She was the manager at the time,so please check the POS clock in time and please report back to me via email please. Thank Alot
that the whole story....
What I dont get, is how PetCo manages to keep the animals looking so healty and happy looking at the store but once you purchase them you relize how NOT they are... Like what the heck, im done with PetCo & Pet Land
HereComesFink 9 months ago
I 'n done buying guppies from petco, i've been reading about guppy cre for 4 months and every time i got one from petco it died of disease,, thanks petkill
ScourageStar99 1 year ago
Hilarious 5/5 stars!
fgt73 2 years ago
ha! testes?
Llaveroja27 2 years ago