How to find a speaker to reduce staff turnover improve customer service

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Improve customer service, reduce staff turnover Improve performance and profits and have patients raving about how your employees treated them. Let me ask you, do you spend most of your time helping your top talent deliver the best patient care possible? Or do you spend most of your time dealing with the energy vampires in your organization; those people who can literally suck the life out of your practice, clinic or hospital. If you think that these problem employees just affect you or aren't a financial drain on your organization, think again. An employee who leaves because of one of these energy drainers can cost as much as 150% or there annual salary to replace. This figure does not include the intellectual capital and positive relationships with patients and staff that walk out the door when they leave either. If those energy vampires cause poor service levels to patients or patient family members the numbers and the impact are indeed staggering. Find out on http://www.timdurkin.com/practice-management.html how much each unhappy patient can cost your organization, prepare to be shocked. durkinspeaks

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Education

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• Healthcare
• educate
• educational
• development
• customer
• patient
• service
• deficient
• negative word of mouth
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