Using Your Words Wisely

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Uploaded by on Aug 26, 2011

This video teaches you how to use your words wisely to be successful with jewelry.


English Version Script:
Hello
in this video, I will show you how you can use your words wisely to accomplish a long relationship with a customer Depending on how we say things it will depend that the client really they will buy from us or not it is very important that when a client comes to us to make a visual contact been very fraternal and very friendly when talking to them It's also very important that we answer their doubts and questions carefully, correctly, and concretely it's... to try to observe this person to know to establish a communication with her talk about how she looks, no? Of course, if the occasion arises of exalting about her good taste or about the clothes she wears or, well, try to make some questions that are simple and easy that when we talk about the jewelry we sell to use words like invaluable, handcrafts, authentic... Those are words that really stand out that our pieces really do worth the time and the stay forever on the minds of our clients.

Spanish Version Script:
Hola
En este video, voy a enseñarte cómo puedes usar tus palabras sabiamente para lograr Una larga relación con un cliente Dependiendo de cómo digamos las cosas dependerá si el cliente realmente va a comprarnos o no es muy importante que cuando un cliente llega a nosotros hagamos un contacto visual que seamos muy fraternales y muy amigables a la hora de hablar con ellos Es muy importante también que contestemos sus dudas y preguntas atentamente, correctamente, y concretamente es.. tratar de observar a esta persona saber entablar una comunicación con ella hablar de como ella luce, no? claro, si se da la ocasión de exaltar que tiene buen gusto o acerca de la ropa que ella usa o bueno tratar de hacer preguntas que sean simples y fáciles que cuando nosotros hablemos de la joyería que vendemos usemos palabras como Invaluable, artesanal, autentico... Esas son palabras que marcan realmente que nuestras piezas realmente valen la pena y se quedan grabadas en la cabeza de nuestros clientes.

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