Operational Excellence Final Diagnostic Report

Operational Excellence is a UC Berkeley effort to reduce costs and improve campus operations in order to ensure that as large a fraction as possible of the campus resources are directed to its core mission of teaching and research.

The Operational Excellence Steering Committee, with support from a Working Group of 25 Berkeley staff and Bain & Company, has completed the six-month diagnostic phase. They gathered and analyzed data from across the campus and identified key areas that offer significant opportunities to improve our campuss operational effectiveness and reduce the costs of campus operations that support Berkeleys teaching and research mission.
http://berkeley.edu/oe/

Category:

Education

Tags:

• UC
• Berkeley
• ucberkeley
• operational
• excellence
• final
• diagnostic
• report
• Robert
• Birgeneau
• Frank
• Yeary
• Christopher
• Kutz
• Roia
• Ferrazares
• Will
• Smelko
• Arun
• Sarin
• budget

[moravecglobal]

continued.... Longevity was a sign of employer-employee relations; turnover was a sign of dysfunction. None of these assumptions apply today. Organizations can no longer guarantee employment and lifetime careers, even if they want to. UC Berkeley senior management paralyzed themselves with an attachment to “success brings success’ rather than “success brings success’ rather than “success brings failure’ and are now forced to break the implied contract with employees – a contract continued

[moravecglobal]

UCB Chancellor Birgeneau Loss of Credibility, Trust, The UCB budget gap has grown to $150 million, and still the Chancellor is spending money that isn't there on expensive ($3 million) consultants. Having to use consultants to engage his faculty, staff and the Academic Senate indicates that the Chancellor is NOT in touch with Faculty, Staff and the Academic Senate. Birgeneau has lost his leadersip of UCB Ifhe was the UCB leader he would be directly receiving recommendation from Faculty.

[moravecglobal]

(Cal ranking tumbles from 2nd best. The reality of University of California Berkeley’s (UC Berkeley) relative decline are clear. In 2004, for example, the London-based Times Higher Education ranked UC Berkeley the second leading research university in the world, just behind Harvard; in 2009 that ranking had tumbled to 39th place.)

[moravecglobal]

continued together, and the longevity of the partnership depends on how well the for-profit or not-for-profit continues to meet the needs of customers and constituencies. Neither employer nor employee has a future obligation to the other. Organizations train people. Employees develop the kind of security they really need – skills, knowledge and capabilities that enhance future employability.

The partnership can be dissolved without either party considering the other a traitor.

[moravecglobal]

continued assumptions about one of the most critical relationship of all: the implied, unwritten contract between employer and employee.

Until recently, loyalty was the cornerstone of that relationship. Employers promised work security and a steady progress up the hierarchy in return for employees fitting in, accepting lower wages, performing in prescribed ways and sticking around. Longevity was a sign of employer-employee relations; turnover was a sign of dysfunction. None of these continued

[moravecglobal]

Operational Excellence and Cal employee loyalty. Businesses and public universities are into a phase of creative disassembly where reinvention and adjustments are constant. Even solid world class institutions like the University of California Berkeley under the leadership of Chancellor Birgeneau & Provost Breslauer are firing staff, faculty and part-time lecturers through “Operation Excellence (OE)”. Yet many employees, professionals and faculty cling to old assumptions about one continued

[moravecglobal]

There can be only one conclusion as to why creative solutions have not been forthcoming from the professionals within UCB: Chancellor Birgeneau has lost credibility and the trust of the Faculty as well as of the Academic Senate leadership that represents Faculty, The Cal Chancellor has had to employ $3,000,000 outside consultants to receive communicationsin from his Faculty and Staff. A sorry state for Cal's senior management.