Introduction to Root Cause Analysis Video Preview

Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers away. Plus, quality management processes, such as ISO 9001, require organizations to have a corrective and preventive action process in place. Root cause analysis is integral to the success of any corrective action or problem-solving process.

Unfortunately, root cause analysis is an often maligned, misunderstood, and misapplied process. Instead of viewing root cause analysis as an opportunity for improvement, many see it only as an admission that things have gone wrong. Root cause analysis should be seen as an opportunity, not a chore.

This preview provides a quick overview of Paton Professional's in-depth video Introduction to Root Cause Analysis, hosted by Denise Robitaille. For more information or to order, visit www.patonprofessional.com.

Category:

Education

Tags:

• root cause analysis
• ISO 9001
• ISO 9000
• quality management system
• QMS
• root cause