Customer Service Webinar

This detailed Webinar is presented by nationally recognized public speaker, book author and customer service expert Larry Williams. It is designed specifically for employees, managers and business owners of the retail, service and hospitality industries. Williams is the author of Customer Service A to Z - a comprehensive training guide that details employee development, ethical standards and positive image portrayal for the front line employee.

The Foreword for Customer Service A to Z has been written by entertainment legend Dick Clark. This book is also endorsed by Nevada Governor Jim Gibbons, marketing expert Jay Conrad Levinson and various famed authors and community leaders.

Visit www.CustomerServiceAtoZ.com for more details.

Category:

Education

Tags:

• Dick Clark
• Jay Conrad Levinson
• Nevada Governor Jim Gibbons
• SHRM
• HR Magazine