Service Usage Personalization and the Role of Convergent Billing

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Uploaded by on Jun 10, 2011

Market drivers within today's business landscape are numerous, with each one pushing CSPs to better address consumer and business customer requirements. They want services that satisfy specific wants, and operators are realizing that addressing them can allow up-sells, impulse purchases and even, in some cases, premium pricing. Learn about the drivers that are changing the dynamics of the communications industry and how real-time charging can deliver service offers that entice customers to the right business plans that create customer satisfaction, drive loyalty and increase profitability.

To learn more about our Converged Charging solution, please visit: http://www.telcordia.com/solutions/converged-charging/index.html

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