Verne Harnish - How to get feedback from employees

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Uploaded by on Jan 20, 2010

Verne Harnish speaks with Smart Business project manager, online operations, Mike Cottrill about ways to get feedback from your employees.

Harnish is the founder of the Young Entrepreneurs Organization (YEO) and the Association of Collegiate Entrepreneurs (ACE). He is presently founder and CEO of Gazelles, Inc., which serves as an outsourced corporate university for mid-size firms and hosts a faculty of well-known business experts. He is also the Growth Guy columnist for several publications and the author of "Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Fast-Growth Firm"

This video was filmed at The DiJulius Group Service Summit in November 2009. The DiJulius Group Service Summit is a national customer service conference hosted by John DiJulius and his team.

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  • When you don’t know what true for you, everyone else has unusual influence.

    Values are deeply held personal beliefs that form your own priority code for living.

    Values are the individual biases that allow you to decide which actions are true for you alone.

    What are your values?

  • Give your employees perks like this for less then a cup of coffey a day americanfreedomlegalforms com

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