Build a KPI with Dropbox
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Uploaded by klipfolio on Oct 18, 2011
Welcome to the KPI Sandbox!
In this series of videos, we will show you how to build Key Performance Indicators (KPIs) using different features of Klipfolio Dashboard. Each month I will create a KPI using a different feature of Klipfolio Dashboard.
This month, I am going to use data stored on Dropbox to build a call center KPI.
As I mention in the video, you need to use the following URL: https://api-content.dropbox.com/{version}/files/dropbox/{path}
Check out this in-depth article for quick reference: http://klipfolio.uservoice.com/knowledgebase/articles/31853-how-do-i-upload-a...
Check out this month's article "Top Ten Call Center KPIs" -- http://klipfolio.com/resources/kpi-examples-top-call-center-metrics
Don't forget to check out our web and mobile KPI dashboard yourself -- http://klipfolio.com/products/web-mobile-kpi-dashboard
Want to learn more about business intelligence? These articles are a great starting point!
- Business Intelligence @ http://www.klipfolio.com/satellite/what-is-business-intelligence
- Key Performance Indicators (KPIs) @ http://www.klipfolio.com/satellite/key-performance-indicator
- KPI dashboards @ http://www.klipfolio.com/satellite/kpi-dashboards
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Let us know what you think about this video! Was it helpful? Did it teach you something new? Is this feature something you are interested in?
Any ideas for future episodes of KPI Sandbox are welcome to! Just let us know what feature, type of KPI, or idea you want us to cover.
Your feedback and comments are super important, so don't be shy!
klipfolio 4 months ago