Promise Pegasus R4 Drive Unmounts Problem
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Uploader Comments (keyvideo)
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All Comments (9)
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It is a problem, but I'd rather temporarily solve the issue by placing the phone elsewhere. It is a shame that such problems exist with high end devices, but there is only so much they can do with signal interference. I am glad they showed interest in fixing it, which is the more important thing.
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@keyvideo does this happen every time the phone rings? how far away must the phone be not to cause this problem?
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We have a number of clients saying the same thing. It's not an isolated problem. At least it will now get resolved as there is plenty of evidence to support this.
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did you try the left port - mac->cable->left port
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It happens when the phone is about 2ft from drive. I leave the phone in another room nearby and that's ok. Still no information or solution yet
keyvideo 2 months ago
Are you serious?! Is this for real? I'm about to buy one of these... any progress since this video was made?
redhavoc85 3 months ago
@redhavoc85 No, still waiting for a solution unfortunately
keyvideo 3 months ago
Yes, apple phoned me yesterday without me even contacting them. First time they have been this keen to investigate a problem!
keyvideo 4 months ago
Yes. Tried both ports and same problem
keyvideo 4 months ago